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For over 30 years, William “Bubba” Ryan has owned and operated highly successful restoration companies. By the early 1990’s, Ryan recognized the need for significant improvements in the water damage restoration industry. As new technologies emerged and proper drying procedures developed, Ryan realized the need for major improvements as many companies lacked the ability to provide efficient and effective drying service.
In 1995, Rytech, a “water only” mitigation company was borne. Headquartered in Atlanta, GA, Rytech has become a leader in the water damage restoration industry. From its humble beginnings in one location, the company has reached exponential growth and currently provides service to 28 major markets across 17 states.
1690 Roberts Blvd NW, Ste 120, Kennesaw, GA 30144
Phone (770) 977-8787 – Toll Free (800) 865-8787
William Bubba Ryan - Founder, President & CEO
William “Bubba” Ryan is the Founder, President and CEO of Rytech, Inc. since inception in 1995. Prior to Rytech, Mr. Ryan owned and operated ServiceMaster Clean of Marietta, Georgia - a franchise of ServiceMaster.
With 30+ years of experience in this industry, Mr. Ryan willingly and enthusiastically mentors franchise owners, as well as, others who are interested in learning about the insurance claims industry from the emergency mitigation perspective. He is a Certified Continuing Education instructor in multiple states across the US.
Jay Straughan - Chief Operating Officer
Jay Straughan, a 25 year veteran of the insurance industry, brings knowledge and experience as Rytech’s Chief Operating Officer. He has worked at the home office of Liberty Mutual and in regional and field offices as an adjuster and manager. Jay is an alum of Enservio and former VP of Claims for their commercial business. He is also an expert witness and appraiser. Jay played an integral role in acquisition and management of Enservio Select and managed Enservio’s field operations. He is a four-time presenter at PLRB and Fellow and Contributor to Claims and Litigation Management Alliance. Jay earned his B.S. in Business Administration from Samford University and an M.S. in Construction from FIU. At Rytech, Jay is responsible for Sales, Marketing, Finance and Human Resources, and serves on several industry committees
Randy Kerlin - Executive Vice President of Operations
Randy began his insurance career in 2001 as a Catastrophe Claims adjuster for State Farm Insurance, and transitioned to Farmers/Foremost as a Senior Field Claim Representative in 2003. In 2005 Randy joined Tower Hill Insurance Group, during his 8 years at Tower Hill Ins. Randy held various management roles in Vendor Management, Quality Assurance, and Home Inspections. Randy joined Rytech in 2013 as the VP of Business Development and now serves as Executive Vice President of Operation. Randy’s role provides leadership and management of overall business functions of Rytech to support organizational growth and stability.
Matt Shipp - Director of Operations - Corporate Office
Matt Shipp is Director of Operations for Rytech, Inc. and has been a part of Team RYTECH for over 20 years. Prior to Rytech, Matt worked for 13 years at Service Master of Marietta which was also owned by William Ryan. Matt is a co-owner of Rytech NE Georgia and Rytech Charlotte.
Matt holds the following IICRC - WRT (Water Restoration Technician) and ASD (Applied Structural Drying Technician). Matt is responsible for day to day operational activity of the corporate office. During his career, Matt has been awarded Rytech’s Outstanding Achievement Award, Team Member of the Year Award and Franchisee of the Year Award. He is very proud to be a member of TEAM RYTECH!
Angie Jones - Director of Administration - Corporate Office
Angela Jones is Director of Administration and joined Team Rytech in 2008. She was promoted to her current position in June 2014. Angie is responsible for the day to day operations of the administration and accounting departments which serve the entire franchise network. She and her team work closely with all levels of management assisting in Rytech’s growth. In addition to claims intake and all accounting services this department offers support to sales and marketing, business development, franchise sales and IT support.
Angela Easum - Controller / HR Director
Angela Easum joined Rytech in 2016 as Controller/HR Director. She received her MBA from Georgia Southern and holds her SPHR certification. Angela has been a three time presenter at P2P conferences, assisted in the development of an accounts payable certification, marketed to both domestic and international clients, (Johnson & Johnson, The Coca Cola Company, Genpact), and has held Controller positions in several industries at companies of various sizes. Angela has oversight of the accounting and HR departments that serve the Rytech franchise network as well as the corporate offices. She is extremely excited to be a part of Team Rytech!
Traci Hendricks - MDS Team Leader
Traci Hendricks began her career with Team Rytech in January 2010 with no industry experience. She began as the second dedicated Mitigation Data Specialist and since has become a valuable asset to Team Rytech. Traci holds IICRC Certifications in WRT/ASD and specializes in multiple estimating platforms. Traci has been promoted to the position of Co-Manager of the Mitigation Data Specialist Team.
Chris Alexander - MDS Team Leader
Chris Alexander is a Mitigation Data Specialist Team Leader and has been with Team Rytech since 2012. She came to Rytech with industry experience in water, fire and contents damage. Chris holds IICRC Certifications in WRT and ASD.
David Ayers - Field Services Coordinator
David Ayers is the field services coordinator and has been with TEAM RYTECH for eight years. David has thirteen years of experience in the restoration industry. He started at Rytech as a technician and worked his way up being a lead technician then was promoted to Operations Manager of Southwest Florida. He has helped develop that location as one of the most successful in the Rytech network. David holds many certifications through the IICRC, IOT, OSHA and EPA. He is responsible for training field staff and helping develop operations throughout the network.
Steven Seabaugh - Director of Franchise Development
Steven Seabaugh joined Rytech as Director of Franchise Development in November 2013. His 30+ years in franchise development includes franchise experience with a number of retail and home-based franchise opportunities ranging from Paul Davis Systems, California Closets, CertaPro Painters to various others. Steven is directly responsible for all aspects of Rytech’s franchisee recruitment and development.
Carol Fischer-Rogers - Director of Strategic Accounts
Carol Fischer Rogers joined Rytech, Inc. as Director of Strategic Accounts in 2009. She received her BA in Psychology from Purdue University and holds the following certifications by the IICRC – WRT (Water Damage Restoration Technician), FSRT (Fire and Smoke Restoration Technician), OCT – (Odor Control Technician), ASD (Applied Structural Damage Technician) and AMRT (Applied Microbial Remediation Technician). Carol joined the mitigation industry in 2000. She has served as National Accounts Director, teaches continuing education classes to insurance professionals across the country and has served as a presenter for PLRB conferences and a member of the Planning Committee.
Dyan Kurtz - Vice President of Business Relations
Dyan Kurtz brings an extensive amount of experience and energy to Team Rytech as Vice President of Business Relations. She serves on Rytech’s National Marketing Team and has been a member of Team Rytech for 10 years. She is co-owner of Rytech Southern New England. As Vice President of Business Relations, Dyan is responsible for growing new business and nurturing existing. She holds the following certifications by the IICRC – WRT (Water Restoration Technician), ASD (Applied Structural Damage Technician) and AMRT (Applied Microbial Remediation Technician). She has also completed the EPA LEAD certification and is trained in Subrogation I.
Dyan has been recognized as the Team Member of the Year in 2007 and 2012, and for Outstanding Commitment in 2010, 2011, and 2012.
Mitigation Data Specialist
The Heart and Soul of Rytech! A unit of highly-trained, IICRC Certified Professionals in each Rytech Call Center. Managed by Chris Alexander and Traci Hendricks, this department monitors every claim throughout our network for accuracy and compliance with IICRC Drying Standards. All estimates are built within this department for final submission to the insurance carrier.
Our Call Center located in Atlanta, Georgia provides a single source of contact for streamlining communication and ensuring effective cost and quality control. All intake, dispatch, estimates, billing, record-keeping, reports and cost information is centralized making information and customer service available at a moment’s notice.
National Marketing Team
Dyan Kurtz – VP of Business Relations
Kim Clayton – Atlanta Account Manager
Carol Fischer-Rogers – Director of Business Development
Tom Gissler (not pictured) – National Field Sales Manager